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Communication Tips

Relationships can bloom - or they can be killed! - by the way you choose to talk and the words you choose to express yourself. Here are some quick tips and lessons from experts:

  • Watch your tone of voice.
    "Nice" is the ticket to smooth relationships. That means "caring," "sympathetic," "interested" and non-judgemental. Is your tone of voice soft and nice, or vibrant and positive? Or is it harsh and rough, demanding and authoritative? Is it interested and concerned - or uncaring and bored? It doesn't matter WHAT you say - it matters how you say it. A quick trick is to make your voice go up at the end - when you call someone from across a room, or when you propose an idea, when you propose a problem or respond with a solution. Add, if you like, "does that make sense to you?" Try it. An "up" voice makes others perceive you as social, caring, and someone they can trust.
  • Give feedback that shows you understood something before responding.
    Called "active feedback," simply repeat or reword the exact same thing someone just said and add, "Did I understand you correctly?" If you did, they'll often be prompted to refine themselves even further, since they feel instantly they have a sympathetic understanding soul to talk to. Every human being needs to feel "normal" - they need to know another human being understands their experience and validates their feelings as "justifiable."




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